Privacy Policy

This Privacy Policy explains how Matty's Grill and Pancake House ("we," "us," or "our") collects, uses, and protects the information you provide when you visit our website or contact us. By using our site or submitting a form, you agree to the practices described below.

Effective date: June 29, 2026

Information We Collect

We only collect information you choose to give us, including:

• Contact & inquiry details — your name, phone number, email address, company, and any message or request you submit through our catering, careers, or newsletter forms.
• Job application details — the role you're applying for, your experience, cover letter, and any résumé you upload.
• Mobile number & SMS consent — if you opt in to text messages, we store your number and your consent so we can send the messages you requested.
• Usage information — basic, non-identifying analytics such as pages visited, collected automatically to help us improve the site.

How We Use Your Information

We use the information you provide to:

• Respond to catering inquiries, job applications, and other messages;
• Send marketing text messages and newsletters when you have opted in;
• Operate, maintain, and improve our website and services.

SMS / Text Messaging

If you opt in to receive marketing text messages from Matty's Grill and Pancake House, message and data rates may apply and message frequency varies. Your consent to receive these messages is not required to make a reservation or use our services. You can opt out at any time by replying STOP, or reply HELP for help. We do not sell or share mobile opt-in information or consent with third parties for their own marketing.

How We Share Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate the site and communicate with you (for example, email, form, and text-message providers), and only to the extent needed to perform those services. We may also disclose information if required by law.

Cookies & Analytics

Our site may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

Data Retention & Security

We keep your information only as long as needed for the purposes described above or as required by law, and we use reasonable measures to protect it. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may request that we update or delete the personal information you've given us, or opt out of marketing communications, by contacting us using the details below.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

Questions about this policy? Reach us at mattysgrill995@gmail.com or (815)-254-9600.

Matty's Grill and Pancake House, 995 Brook Forest Avenue, Shorewood, IL 60404.

See also our Terms and Conditions.